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last change: November 05, 2008

eduroam

eduroam which stands for "Education Roaming" allows users of participating institutions to access the wireless network at other participating organizations using their home institution's credentials. All this with a minimal adminstrative overhead. Depending on local policies at the visited institutions, eduroam participants may also have additional resources at their disposal.

For further details please visit www.eduroam.org

Participating Organizations

ACOnet provides the basic infrastructure for the eduroam service. The participating organizations in Austria are listed below. Further information regarding configuration or local support can be found at their local websites:

Location Organization SSID Local Support
Dornbirn FH Vorarlberg eduroam  
Innsbruck University of Innsbruck eduroam zid-service@uibk.ac.at
Graz University of Graz eduroam helpdesk@uni-graz.at
Vienna/Graz Austrian Academy of Sciences (ÖAW) eduroam  
Vienna University of Vienna eduroam helpdesk.zid@univie.ac.at
Vienna Vienna University of Economics and Business eduroam-wu hotline@wu-wien.ac.at
Vienna Vienna University of Technology eduroam help@zid.tuwien.ac.at
Vienna Medical University of Vienna eduroam-muw helpdesk@meduniwien.ac.at
Vienna University of Applied Arts Vienna eduroam  
Vienna University of Music and Performing Arts Vienna eduroam helpdesk@mdw.ac.at

Hint

Basically it is recommended to try your eduroam configuration first of all at your home organization (the university or educational institution where you are registered). Hence in case of any problems you have the possibility of local internet connection and you can ask for help in your institution. In most instances eduroam will work at other locations, if you had no problems in your home organization.

Tips in case of problems

If you have problems to connect to eduroam in one of the listed organizations, please follow these steps:

  • Check your WLAN and encryption settings. Make use of the configuration guides  on the website of the respective organization.
    e.g. WLAN Anleitung der Universität Wien
  • Contact the support of your home organization. They can test local settings and check your authentication.
  • If there are no problems on the part of your home organization, it is probably a local problem. Please contact the local support of the organization where you try to connect with eduroam.